Abdominal Pain
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment, routine appointments within 2-4 weeks.
Acute Asthma
Who do I see: GP or 999
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2-4 weeks.
Anxiety
Who do I see: Self-referral to IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online/ contact reception on 020 3837 9960 to make an appointment.
Blood Pressure Monitoring
Who do I see: Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2-4 weeks.
Blood Tests
Who do I see: Phlebotomy (following Clinican’s request)
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Appointments for blood tests MUST have been requested by your doctor or other health care professional.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our Practice Nurses who will advise you.
Boils
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Breathlessness
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Cellulitis
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Cervical Smears
Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment, on a day that you are not bleeding or on your period.
Chest Infections
Who do I see: A&E / 999 for severe symptoms
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Chest Pain
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Children’s Immunisations
Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations; please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Find out more at NHS Choices.
Coils
Who do I see: GP Coil Clinic
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment with the correct GP.
Constipation in Adults
Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Contraception and Family Planning
Who do I see: Practice Nurse / GP / Family Planning Clinic
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Cough
Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Dementia Screening
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Dental Problems
Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
Depot Injection (other)
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Depot Injection (contraception)
Who do I see: Practice Nurse
Advice: For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Depression
Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhsuk for IAPT services, or please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Diabetes Monitoring
Who do I see: Healthcare Assistant / Practice Nurse (full annual) / Clinical Pharmacist (medication)
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For the surgery, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Dizziness
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Dressings
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Ear Care / Ear Wax
Who do I see: Community Pharmacy / Practice Nurse
Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’ ) please speak to one of our Health Care Assistants who will advise you by booking an appointment online, or contacting reception on 020 3837 9960 to make an appointment. Also please check the following information on NHS Choices.
Earache
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
ECG
Who do I see: Health Care Assistant / Practice Nurse (following GP request)
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Flu
Who do I see: Community Pharmacy / GP if persists for more than 7 days or difficulty breathing
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Flu Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Forms, certificates and medicals
Who do I see: Medical Secretary
Advice: A medial examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Genital Infections including Herpes
Who do I see: Genitourinary (GUM) Clinic / GP
Advice: For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Headaches
Who do I see: Community Pharmacist / GP
Advice: For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Find out more information at NHS Choices.
Holiday Cancellation Certificate
Who do I see: GP Surgery Receptionist
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Implants
Who do I see: Family Planning Clinics
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment with the correct GP.
Infected Wounds
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Find out more information at NHS Choices.
Insurance Reports
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who do I see: Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medication Reviews
Who do I see: Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Moles
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Panic Attacks
Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Passport Forms
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.
Period Problems
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Phobias
Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Pneumoccocal Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Prescription Queries
Who do I see: Community Pharmacist / Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Removal of Stitches
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Shingles Vaccine
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Sick Note
Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments are usually within 2-4 weeks. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Smoking Cessation
Who do I see: Practice Nurse / Community Pharmacist
Advice: Book an appointment online, or contact reception on 020 3837 9960 to make an appointment. Routine appointments within 2 – 4 weeks.
Sore Penis
Who do I see: Sexual Health Clinics / GP if it persists
Advice: Please visit www.nwlondonsexualhealth.nhs.uk. For a GP, please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Spirometry Testing
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Tetanus Injection
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Travel Vaccinations
Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Urine Infections
Who do I see: GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Vitamin B12 Injection
Who do I see: Practice Nurse (Following clinician advice)
Advice: Please book an appointment online, or contact reception on 020 3837 9960 to make an appointment.
Vomiting
Who do I see: Community Pharmacy / GP
Advice: Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see the GP by booking an appointment online, or contacting reception on 020 3837 9960 to make an appointment.
Warfarin Monitoring
Who do I see: Anticoaglation Clinic
Advice: Please contact Anticoagulation clinic from your local hospital.
